If you use FedEx frequently, or even occasionally, you likely have questions about the company and its services. You may wonder about the cost of shipping, how to track a package, or what to do if there is a problem with your shipment. Luckily, FedEx has compiled a list of FAQs to answer all of your questions.
What is the best way to contact FedEx if I have a question
The best way to contact FedEx is by phone. You can reach a customer service representative 24 hours a day, 7 days a week by calling 1-800-463-3339. You can also visit the FedEx website and use the Live Chat feature to chat with a customer service representative during business hours.
How can I track my FedEx package
If you’re wondering how to track your FedEx package, there are a few different ways you can do so. First, you can visit the FedEx website and enter your tracking number into the search bar. Alternatively, you can download the FedEx app and use the tracking number to track your package through the app. Finally, you can contact FedEx customer service and they will be able to help you track your package. No matter which method you choose, you’ll be able to easily track your FedEx package and see where it is at all times.
What do I do if my FedEx package is lost or damaged
If your FedEx package is lost or damaged, you should contact the customer service department immediately. The customer service department will be able to help you file a claim and will also be able to provide you with updates on the status of your package. You should also keep all documentation related to your package, such as the tracking number, so that you can provide this information to the customer service representative.
What are the hours of operation for FedEx customer service
The customer service hours for FedEx are as follows:
Monday-Friday: 8am-8pm CT
Saturday: 9am-6pm CT
Sunday: Closed
How can I pay my FedEx bill online
It’s easy to pay your FedEx bill online. Simply log in to your account on the FedEx website, click on the “Billing” tab, and then select “Make a Payment.” You’ll be prompted to enter your payment information, and then you can choose how you’d like to pay. You can use a credit or debit card, or you can elect to have the payment taken directly from your bank account via ACH.
What is the mailing address for FedEx corporate headquarters
The mailing address for FedEx corporate headquarters is:
3875 Airways, Memphis, TN 38116
How many days does it take for a FedEx package to be delivered
It typically takes 1-3 business days for a FedEx package to be delivered.
What are the shipping rates for FedEx
FedEx shipping rates depend on the type of service you choose, as well as the weight and dimensions of your package. You can get an estimate of shipping costs by using the FedEx Rate Calculator.
What are the different shipping options offered by FedEx
FedEx offers a variety of shipping options to meet your needs. Whether you need your shipment delivered overnight or within a few days, we have a shipping option that will fit your needs.
What is the return policy for FedEx
If an item is damaged during shipping or doesn’t arrive, FedEx will refund the full purchase price. If a customer is not satisfied with a purchase, they can return it within 30 days for a refund, as long as the item is unused and in its original packaging.